Core Pillars

The British Institute of Kitchen, Bedroom & Bathroom Installation has three core pillars.
These pillars embody what we stand for and are at the very heart of everything we do.

Education & Development

Working with Prospects College of Advance Technology (PROCAT), City & Guilds and a number of
strategic partners, BiKBBI is passionate about developing educational pathways for industry newcomers.

The development of a national apprenticeship scheme is currently in progress and we expect the scheme to be available in 2018. Continual Professional Development (CPD) is also available for installers via The BiKBBI iAcademy.

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Standards & Inspections

Publishing industry standards, guidelines and a professional code of conduct sets a benchmark for quality in the industry. It sets consumer expectations and provides clarity for those who deliver front
line installation services.

BiKBBI operates a national expert independent inspection service, supporting members, partners
and their customers, as well as The Furniture Ombudsman and their Alternative Dispute Resolution
service (as part of the Consumer Rights Act 2015).

Support & Mediation

BiKBBI supports members in delivering robust, quality, professional and safe service as well as achieving their commercial aspirations.

Support is also offered in the way of mediation services to members and their installers, helping to strengthen relationships and provide an independent opinion when necessary.

Meet the team…