BiKBBI Guest Blog

Implementing Your Best Practice Process

Implementing Your Best Practice Process

BiKBBI Corporate Sponsor Anthill explain how to build a process framework and facilitate quality at scale. For every ambitious operation, identifying and implementing a best practice process is the number one priority. As the business landscape continues to evolve,...

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Vocational careers are for idiots

Vocational careers are for idiots

Vocational careers are for idiots Who on earth would want to work in construction or home improvement. Getting your hands dirty, unblocking bogs, fitting kitchens. It's a mugs game... the only people who should consider Apprenticeships are those who aren't smart...

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My tribute to Hoppyman

My tribute to Hoppyman

My tribute to Hoppyman One thing is for sure. We've all learned over the last 2 years that life is fragile and that we should absolutely take every opportunity to value what we have. It's been a tragic two years for the world in many ways, but the overwhelming sadness...

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Fitter friendly furniture assembly

Fitter friendly furniture assembly

Fitter friendly furniture assembly Fast furniture assembly matters at every stage. The consumer, manufacturer, and retailer all benefit from the ease of precision engineered furniture hardware. Although a small detail, the hardware used can impact how a product is...

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Success at every stage

Success at every stage

Success at every stage How to create & manage a multi-stage retail customer journey. No matter the size of your business or the service you provide, when engaging with your company, potential customers embark on a journey. The more stages of this journey there...

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For Pete’s sake, give them a break!

For Pete’s sake, give them a break!

For Pete's sake, give them a break! By BiKBBI CEO, Damian Walters:  Me droning on about skills gaps is a bit like Sir David Attenborough warning of an environmental catastrophe - it feels like the consequences of today may be something another generation has to deal...

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Shedding a light on lighting

Shedding a light on lighting

Shedding A Light On Lighting By Shaun Barker, Assistant Product Group Manager for furniture lighting at Hafele UK. Lighting is a powerful tool. It can balance room dimensions, create better spatial orientation and highlight key features. But as well as affecting how...

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How to streamline your Operational Processes

How to streamline your Operational Processes

How to streamline your Operational Processes By John Endeacott, Chief Executive at Anthill. For any KBB business to run effectively, it requires robust Process Management. This is essential to not only provide crystal clear transparency and laser focussed clarity for...

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Public Liability – Are you sure you’re insured?

Public Liability – Are you sure you’re insured?

Public Liability - Are you sure you're insured? By Sharon Wyndham, Compliance Officer at BiKBBI Insurance policy schedules are packed with detail and small print, however it's incredibly important these details are scrutinised and fully recognise that the business...

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The Power of Customer Experience

The Power of Customer Experience

The Power of Customer Experience Can you guarantee a quality Customer Experience? Are your team consistently delivering the levels of service they should be? Or could below par interactions be putting you at risk of losing clients? Every time a customer engages with...

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What the rise in home offices means for KBB installers

What the rise in home offices means for KBB installers

What the rise in home offices means for KBB installers By Elizabth Briggs, Category Manager Sliding, Room & Building, Hafele UK It probably won’t come as much surprise that almost half the working population did some work at home in 2020 according to the Office...

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Why 2020 wasn’t all doom and gloom

Why 2020 wasn’t all doom and gloom

Why 2020 wasn't all doom and gloom By Natalie Davenport, Head of Marketing at Häfele: While most of us will be glad to see the back of 2020, in some ways, this year hasn’t been all bad. Of course, it’s been an incredibly sad and challenging period, but the pandemic...

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The end is nigh!

The end is nigh!

The end is nigh... I think we’ll all be glad to see the back of 2020 – it’s been one hell of a year for us all. But I am a believer that the tide is turning and whilst there’s a little way to go, I think this is a battle we’ll soon overcome. Someone close to me said...

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It’s happening

It’s happening

It's happening... By Damian Walters, BIKBBI CEO:  The inevitable annual scramble to secure pre-Christmas installation availability was unaffected by the UK's lockdown this year. People still want kitchens and bathrooms and they want them now! However for the first...

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United Kingdom my arse

United Kingdom my arse

United Kingdom my arse By Damian Walters, BiKBBI Chief Executive I’ve remained supportive of our government throughout this pandemic on the basis of these unprecedented times, but the lack of cohesion and political points scoring now in full swing is unforgivable and...

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Normal is over

Normal is over

Normal is over  By Laura Capell-Abra, Director at Stress Matters: So, we’re now nine weeks deep into lockdown and the words ‘new normal’ seems to have replaced ‘unprecedented situation’ as the current Pandemic buzz-phrase. I’ve never particularly liked the word...

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