Installer Membership FAQ’s

Can anyone join the BiKBBI?

No.

BiKBBI accreditation is for specialist kitchen, bedroom or bathroom installation businesses only.

Only those who meet our entry criteria are invited to make an application. It is important that applicants fully understand our requirements before making an application.

Does size matter?

No.

We welcome applications from all installation businesses who meet the criteria, whether a sole trader working alone or a larger business with many installers.

How is membership structured?

It’s simple.

Installation Businesses, whether a sole trader with one installer or larger businesses with several installers, register in the same way.

Installation Businesses
The application is made and the applicant signifies how many installers work for their business.

Who is classed as an installer?
An installer is the person who is physically responsible for installing the kitchen, bedroom or bathroom. This is the person who is nominated as the installer within the application.

Who isn’t classed as an installer?
Applicants do not need to register labourers, plasterers, tilers or gas and electrical engineers – although we do record details of gas and electrical engineers as part of the application process.

 

How much does membership cost?

Membership fees are detailed within our costs page.

Fees can be paid for in advance, or the cost spread over interest free monthly payments.

Here’s the GREAT news!

The British Institute of Kitchen, Bedroom & Bathroom Installation is approved by The Commissioners for HM Revenue & Customs under section 344 of the Income Tax (Earnings & Pensions) Act 2003 and therefore members can claim tax relief on membership fees. Find out more here.

How can I pay for my membership fees?

Membership fees can be paid in advance annually, or by monthly instalments.

Monthly instalments – Additional considerations
By opting to spread the cost of BiKBBI accreditation, you are committing to the entire membership fee.

Like a mobile phone contract, if you choose to end membership early, the outstanding balance of your fee is still applicable and you will be liable for full repayment.

There is a one-off £30 administration fee for all Direct Debits.

This is paid for on application by credit or debit card.

The annual fee is then divided over 12 months once your membership commences.

We’ll send the Direct Debit mandate for your completion once you’ve made the initial application. Direct Debits are a convenient way to spread the cost of accreditation, however fees do apply in the event payments are not made on time. The bank applies these fees to us and we are unable to waive them, regardless of the circumstances.

Please ensure you read our Terms & Conditions before applying – Section 2 (Fees).

What are the benefits of membership?
There are a number of benefits of membership.

But it is the responsibility of our members to maximise benefit from the relationship with us.

The members online portal is the central place to access member benefits online – It’s home to the commercial cost savers, information, news, views, downloads and more.

 

Why do you have an entry criteria?

Being a member of an institute signifies professionalism and compliance to high standards.

Our entry criteria is a set of requirements that our members must meet at the point of application and maintain throughout their membership with us.

It’s this criteria that sets us and importantly our members apart from others.

Our Criteria is split into three areas:

Eligibility

  • Identification
  • HMRC validity
  • Proven track record via reference checking
  • Criminal history via DBS Checking
  • Qualifications

Protection

  • Insurance provision

Regulation

  • Gas & Electrical Regulation (Building Regulations)
  • Asbestos Awareness (HSE Legislation)

Institutes are not clubs. They’re government sanctioned organisations that operate at the very highest level.

How does the application process work?

Before you begin the application process, please ensure you read:

The application process is straightforward thereafter:

  1. You complete the online application
  2. Our office calls you for payment in-line with our fees
  3. We send you a link to our application portal
  4. You submit documents in accordance with our criteria
  5. We complete our checks
  6. Membership is issued
  7. Membership expires 1 year after membership is granted
Gas & Electrical

Members must provide details of those persons / businesses who are responsible for gas (kitchen installers only) and electrical safety on their projects.

This can be themselves (the member) or a nominated sub-contractor.

We cannot accept application from those not able to provide these details.

How long does it take to process my application?
That’s very much dependent on the applicant.

As soon as we receive your documents as part of the application, it usually takes up to 10 working days to process.

Delays occur when information is incorrectly submitted, or is missing

What information do I submit as part of my application?
The application is split into two stages.

Stage One: Initial

You complete the online application which asks for:

  • Basic Company Information
  • Basic Contact Information

You do not need to pay online, nor will you need to submit any documents.

Stage Two: Document Submission

Once you’ve made payment, we’ll send you a link to upload documents online. We are a paperless organisation, so only accept documents digitally.

You’ll need the following documents to begin the process:

For your business:

  • Incorporation Certificate (if LLP or LTD registered)
  • Evidence of UTR number on HMRC paperwork
  • Names and email addresses for 3 customer references
  • Public Liability Insurance Policy Document

For you / your installers:

  • ID (Passport, Driving Licence or National ID card)
  • Passport quality photo
  • DBS Certificate
  • Gas Safe Register Certificate (Kitchen Installers Only)
  • Gas Safe Register ID card – front & back (Kitchen Installers Only)
  • Electrical Registration Certificate
  • Asbestos Awareness Certificate
I have a criminal record. Will this affect my application?

All applicants must present a Certificate of Basic Disclosure, issued by Disclosure & Barring Service (DBS).

This certificate details unspent convictions, which we consider in conjunction with our legal responsibilities set out within The Rehabilitation of Offenders Act (1974).

BiKBBI will treat all applications without prejudice and in the strictest of confidence, in line with our Privacy Policy.

How do BiKBBI handle my data?

 

All businesses in The United Kingdom (& globally) must respect and obey The General Data Protection Regulation (GDPR).

For details about how we handle data, please refer to our Privacy Policy.

How long does membership last?
Membership lasts for 12 months from the date your membership is granted and is renewable annually thereafter.

Whether you pay for membership in advance, or by monthly payments, you commit to an annual contract with us.

Are there discounts available for membership?
The simple answer is unfortunately no.

BiKBBI is a not-for- profit registered organisation, so there’s no margin for discounts.

What happens if my application is rejected?
Before making your application, make sure you meet the entry criteria.

In the event your application is rejected, you will be issued a refund of money paid, less a £30 +VAT administration charge in line with our Terms & Conditions of Membership.

I was a previous member and let my membership lapse. Can I rejoin?
Yes, simply contact us for information on how you can re-join.

There’s no need to complete an online application again, although we will confirm previously submitted information when you contact us.

I was a previous member but my membership was cancelled by the BiKBBI. Can I rejoin?
Please contact us to discuss. but it does depend on the circumstances in which your membership was cancelled.
What do I receive when membership is granted?

It is important to note that an application (& payment) for membership does not constitute membership. Membership is only granted when our checks are complete and we confirm your membership detail:

Welcome Email
As soon as your membership is approved, you will receive an automated email with details of your Business Membership Number and your Installer Licence Number(s).

You will also receive detail of username and login for the member website.

Welcome Pack
Within 7 days of your Welcome Email, members will receive a posted Welcome Pack, which includes:

  • Cover Letter
  • Membership Certificate for the Business
  • ID cards (Licences) for each registered Installer
  • Vehicle stickers
  • A hard copy of our Standards & Guidelines
  • Information relating to membership

Note: It is the members responsibility to report missing welcome packs. Members have 30 days to report missing packs – reports outside this time will incur a fee for a duplicate.

Can I use the BiKBBI logo?
Absolutely Yes!

You will be sent a van sticker, but you will also have access to the members website with access to a digital download of the logo.

Logo use is governed by our Logo Usage Policy.

My question isn’t listed here… help!
No problem.

Contact us and we’ll be more than happy to answer any other questions you may have.

Our offices are open between Monday & Friday; lines open between 10am – 4pm.

Ready to apply?