2017 in numbers

Once again, The British Institute of Kitchen, Bedroom & Bathroom Installation witnessed impressive growth in 2017. It followed on from a successful anniversary year in 2016 and an average membership growth of 20% YoY.

With a fragile, Brexit dominating the economy, it is clear that the KBB industry is focusing on installations as a priority and are viewing the BiKBBI as a solution.

Here’s an overview of the numbers:

MEMBERSHIP 

5,661: Total number of members

1,238: New member applications

88: Is the percentage of members who renewed in 2017

3: New national retail members

4: New regional retail members

17: Rejected applications

4: Expelled members


PARTNERSHIPS

3: New corporate sponsors

2: Strategic partners


COMPLAINTS

12: Member complaints investigated (representing 0.2% of members)

599: Non-member consumer complaints (advice given)


INSPECTIONS

147: Independent inspections carried out

3,812: The number of miles our inspectors have travelled.


COMMUNICATION

380: The number of pages within 4 issues of The Installer Magazine

14,964: The number of subscribers to the magazine (20% growth in 2017)

1,891: The number of BiKBBI Tweets, Facebook & LinkedIn posts with a combined reach of 4.6 million.

6,098: The combined number of Facebook & Twitter followers

51: Targetted member emails, with news and technical updates

1: New website!

2,113,544: Unique website visitors

1: Unique visitor was based in Outer Mongolia(!)


EDUCATION

7,705: The cumulative number of online CPD training hours undertaken by our members

72: The number of classroom based training hours delivered.

6: The number of working group meetings we’ve led on the delivery of a new retail led Apprenticeship


CHARITY

35,780: The number of pounds raised for charity

28,612: The altitude (in feet) our CEO reached on Mount Everest

27: The number of local children kitted out as part of our sponsorship programme of Thurrock Rugby Club

89: The number of Christmas presents delivered to children staying in local hospitals over Christmas

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